In the beginning...
It all began on March 30, 1998. First,
EarthLink was awarded $2 million in an e-mail
"trespassing" case against the notorious Sanford
Wallace and his company, Cyber Promotions. That
same year, the states of Washington and California
added new "anti-spam" bills to their dockets.
These were the first hints of the coming tidal
wave of anti-spam legislation that, five years
later, has swamped the nation.
Today, according to spamlaws.com, 26 states have
laws regulating spam on the books. Eight of these
spam laws have the advertisement ("ADV") labeling
requirement. Let me guess -- you forgot to add
"ADV" to your subject line in your last
acquisition campaign, right? Although most of
those 26 states have so far not enforced these
laws, there are very important precedents you
should be aware of:
- Washington State v. Jason
Heckel. The Washington State Supreme Court
recently upheld the state law and charged that
Heckel used fraudulent subject lines,
fraudulently routed through open relays, and
gave no valid return e-mail address. The most
important precedent in this case is that Heckel
is based not in Washington but in Oregon. Watch
out -- you don't have to be in-state to get in
trouble.
- Verizon v. Additional
Benefits. Following EarthLink's victory in
California, Verizon settled out of court last
October with a Michigan-based company run by the
infamous Alan Ralsky. Ralsky's company clearly
violated the Virginia state spam law (thanks in
passing to AOL) and trespassed on the virtual
grounds of Verizon's network. This case
exemplifies the enforcement of the Virginia law
as well as using the interstate commerce clause
against a company outside of Virginia.
- New York v. Monsterhut.
Perhaps the most visible anti-spam enforcement,
New York State's Attorney General Eliot Spitzer
enforced the state law against Monsterhut's
infamous Todd Pelow. (Why are all spam companies
led by amazing characters such as Wallace,
Heckel, Ralsky, and Pelow? There should be a
comic book!). What's unique is Monsterhut was
accused of marketing to addresses it claimed
were opt-in. Recipients said otherwise. The
company was also charged with ignoring
unsubscribe requests. Monsterhut is now history,
but the case set a precedent for opt-in
enforcement.
Some Strangeness in Utah
Thought much about e-mail extortion lately? No?
Then look in your mailbox for a letter from a law
firm in Utah that demands money for spamming. All
it takes is one Utah recipient to unsubscribe and
not be removed from your list, and BAM! -- you're
slammed for more than $500 in fines. You can
choose to fight it out in a Utah court, but you
may pay that same $500 in plane tickets just to
make your court date (at least it's ski season and
may not be such a bad business trip!).
And it's not just Utah. There's a similar
situation with Iowa's state law and a case of
extortion against a marketer who mistakenly didn't
immediately honor an unsubscribe request.
Why You Should Care
Who is in charge of your e-mail acquisition
programs, you or your lawyer? If it's you, it may
be time to rearrange things. Today's acquisition
programs can easily fall afoul of any one of
today's many e-mail laws. You must keep a tight
rein on your content, list management, and dispute
resolution options. Verifying the sources of
e-mail rental list collection is no longer a wish.
It's a requirement.
Have you ever run your e-mail acquisition list
request against the Direct Marketing Association's
(DMA's) e-mail preference service suppression
file? That list is a current example of what may
be several do-not-email lists that will come into
being. Multiple state legislatures are following
Missouri's lead by proposing similar suppression
files for you to use when planning your
acquisition campaigns.
Bear with a rundown of the political food
chain. Presidents are often past governors.
Governors endorse U.S. senators and
representatives. U.S. senators and representatives
campaign with state senators and representatives,
and county mayors and sheriffs endorse state
senators and representatives, with constituents
voting for all. Each of these elected officials
relies on the next to stay in office.
What's my point? No elected representative
wants to see his legislative efforts become
irrelevant.
It's highly doubtful any federal legislation
will effectively pre-empt the plethora of state
e-mail laws. State legislators are too powerful to
let that happen, and the federal bills under
consideration are not so strongly worded as to
create a "ceiling" that entirely pre-empts the
state laws. At most, a "floor" requirement will be
set up. Such a floor pre-emption will mean nothing
when applied to the majority of stricter state
e-mail laws.
What Should You Do About This
Nonsense?
- Don't e-mail anyone in Utah! (Just
kidding.)
- Let the lawyers win when doing e-mail
acquisition or bring in a consultant to help
mitigate any potential problems.
- Voice support for a federal ceiling bill
that would pre-empt all state e-mail
laws.
- Pay attention to your state's proposals,
such as those for do-not-email lists. Contact
local representatives and voice your
concerns.
- Someone call Stan Lee and get a superhero to
fight these spam characters!
Concerned? What do you think should be done
about state email laws? Send
your opinions or concerns.